Effective Date: April 1, 2026

Welcome to FOAV Media Production. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our WordPress-based platforms, WooCommerce-powered payment systems, and related digital media services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

FOAV Media Production (“FOAV Media”, “we”, “our”, or “us”) is a digital media and multimedia production company providing creative media, online platform, and interactive digital content services through foavmedia.com.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website, forms, or services, we may collect:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Company name
• Payment details (processed securely through third-party payment providers)
• Account login details
• IP address

Technical Information

We may automatically collect:

• Browser type
• Device information
• Operating system
• Referring URLs
• Website usage statistics
• Cookies and analytics data

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process purchases and payments
• Manage customer accounts
• Respond to inquiries and support requests
• Improve website functionality and performance
• Send service updates or marketing communications
• Prevent fraud, spam, abuse, or unauthorized access
• Comply with legal obligations

4. WooCommerce & Payment Processing

Our website may use WooCommerce as part of our e-commerce and payment infrastructure, including custom WooCommerce extensions and plugins developed by FOAV Media Production.

Through WooCommerce integrations, we may collect information necessary to:

• Process payments
• Manage subscriptions
• Deliver digital products or services
• Process bookings or memberships
• Generate invoices and receipts

Payment Gateways

Payments made through our website may be processed by trusted third-party payment providers, including but not limited to:

• PayPal
• JAD
• WooCommerce Payments
• Other integrated payment processing providers

FOAV Media Production does not directly collect or store full credit card or banking information on its servers unless explicitly stated and secured in accordance with applicable industry security standards and compliance requirements.

All payment transactions are subject to the privacy policies and security practices of the respective payment provider. Users are encouraged to review the privacy policies of any payment service used through the website.

5. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

• Improve user experience
• Remember login sessions
• Store shopping cart information
• Analyze traffic and performance
• Personalize content
• Support marketing and advertising efforts

Users may disable cookies through their browser settings; however, some site functionality may be affected.

6. Third-Party Services

Our website may integrate with third-party platforms and services including:

• Google Analytics
• Meta/Facebook services
• Instagram
• YouTube
• Vimeo
• Cloudflare
• WooCommerce extensions
• OneSignal push notifications
• Social media APIs
• Email marketing providers

These third parties may collect data in accordance with their own privacy policies.

7. Data Security

We implement commercially reasonable security measures designed to protect your information, including:

• SSL encryption
• Firewall protection
• Security monitoring
• Access controls
• Malware protection
• Secure hosting infrastructure

While we strive to protect your data, no method of electronic transmission or storage is completely secure.

8. User Accounts

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your credentials.
• You agree to provide accurate information.
• We reserve the right to suspend accounts involved in abuse, fraud, or unauthorized activity.

9. Data Retention

We retain information only as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your personal information where legally permissible.

10. GDPR & Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar privacy laws, you may have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent
• Request transfer of your data to another provider (data portability)

FOAV Media Production will make reasonable efforts to respond to verified privacy requests in accordance with applicable data protection laws.

To submit a request regarding your personal data, contact us at:

support@foavmedia.com

11. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children without appropriate consent.

12. International Users

If you access our website from outside Saint Kitts and Nevis, your information may be transferred to and processed in countries where data protection laws may differ from your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting to this page with an updated effective date.

14. Contact Information

For questions regarding this Privacy Policy or your personal information, contact:

FOAV Media Production
Website: foavmedia.com
Email: support@foavmedia.com

15. Consent

By using this website, you consent to this Privacy Policy and agree to its terms.